Commission Information
Please read for a full list of my Terms & Use as well as FAQ.
By commissioning me, you are agreeing to all terms.
Payment
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All prices are in USD and are non-negotiable.
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All payment is done through PayPal.
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At least half of payment is required upfront with the rest due after you've approved the designs. Full payment upfront is welcome as well. Files will not be sent to you until full payment has been cleared. Due to the way PayPal takes their fees, I prefer totals less than $40 to be paid in full upfront and not split into 2 payments. If you need other arrangements, we can work it out.
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You are locked into a spot on my commissions list once your first payment has gone through (not when you first contacted me), until then your turnaround times might change.
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Failure to pay the remainder of a balance in a reasonable amount of time once the work is complete may result in a forfeiture of the commission. (Don’t worry, I will contact you several times before this happens). If I choose to, I may resell the artwork in this situation or in the event of a cancellation where work was already started.
How does the process work?
Once your first half of payment goes through, I'll design your commission and send you screenshots when I'm finished. You're free to make revisions at that point. Because I “build” emotes by combining vector shapes, I don’t always sketch first (unless it's a commission for a mascot or illustrated screen or banner, in which case you will see sketches to approve before I continue with final art). The first time you'll see your emotes/badges is when they're "done". For that reason, I allow unlimited revisions to make sure your emotes/badges are perfect! However, I'm only human and have limitations. Please see the revisions section for what types of revisions are allowed. Once you love your graphics, the remainder of payment will be due and after that clears, I'll email you your final files. I'll let you know an estimate for turnaround time when you order.
Revisions
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You're free to make revisions (and please don't feel bad about it, it's a normal part of the process!), but please do keep the following in mind:
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If you change your mind about an emote or sub badge and decide you want something significantly or completely different, like a pose or character change resulting in me having to start over, these kinds of revisions are subject to an additional emote or badge fee ($20-25). Similar charges apply to other kinds of graphics as well, such as profile icons, logos, banners and mascots.
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Revisions made after final files have been approved and sent to you are an additional charge of $5 per revision.
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If you have any concerns or don’t fully love your commission, let me know! I’d rather work with you to make it right than leave you with something you’re less than happy with.
What are Premade Emotes & Badges?
Premades are already designed and ready to upload. They're a cheaper option compared to custom designs and there's no need to wait for long turnaround times.
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Premades are sold as-is. NO ALTERATIONS. Changes of any kind will be an additional fee.
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Multiple people may purchase and use the same badge sets, they won’t necessarily be unique to your channel. Emotes, however, are single sale only so they will only belong to you.
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I do not take requests for premades. If you want something specific made, consider it custom.
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Additional badges or emotes can be ordered to fill out a set, but the extra items will be priced the same as custom.
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Premades cannot be returned or refunded.
Rush Orders
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Rush orders are usually possible, but please contact me about availability first.
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Rush orders bump you to the top of my commission queue and are usually completed in 1-3 days.
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The fee is an additional 50% of your total commission price and your rush order must be paid in full upfront (for example, one rushed emote would be $25 + $12.50 rush fee = $37.50).
Cancellations/Refunds
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If you want to cancel your order and I've already started on it, 50% of the total commission price will be refunded. NOTE This means if you paid half upfront, there will be no refund. If you paid in full upfront, 50% will be refunded. If the commission is already finished, refunds will not be accepted.
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I have the right to refuse any commission. Commissions I cancel at my discretion after payment has been sent will be given a full refund.
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If you're pushy or rude I will decline your commission. This is my "fun job" and I'd prefer not to work with jerks =)
What am I allowed to do (and not to do) with these files?
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Twitch emotes that you’ve commissioned or purchased may be used in your own Discord as well. I’m totally fine with you using them as profile pictures or displaying them in your overlay/banners, etc.
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High resolution emote and sub badge files can be purchased for $5 each (they're already included with logo and mascot commissions). These can be used for merchandise, stickers, business cards, etc. Keep in mind, high res files give you extended use of your emotes including the ability to sell merchandise featuring them, but I don’t sell the actual ownership of the artwork. All commissioned or purchased artwork must still adhere to the following:
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Please do not alter, change or recolor anything I've designed.
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When appropriate, please give me credit as the artist.
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No one may copy, trace, resell, claim to have created or use my work in an unauthorized way without my permission.
I do not do the following:
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Hateful or racist subject matter, realism or exact likenesses of licensed characters.
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I don't do animations of any kind
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I will not create an exact copy or trace of any other artist's work.
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I do not sell or give out editable files. This includes the original AI files.
I reserve the right to use commissioned work in my portfolio including my website and social media.